COVID-19 has made it more important than ever to take necessary steps in ensuring the health and safety of one another.
We have a few requests for our guests to keep our Steward community safe:
Thank you for your diligence in keeping us all safe during this difficult time as we work together to ensure the health and safety of our community.
Read the below recommendations we have for our Stewards and the ways they can prepare and maintain healthy environments for guests.
Yonder currently provides Stewards with the option of choosing one of four cancellation policies, designed to protect both Stewards and their guests.
Each listing will clearly state the cancellation policy. With the current outbreak of Covid-19, the Yonder Extenuating Circumstances Policy stands as is. In the case of a government-mandated quarantine, preventing either a Steward or their guest from traveling to or from the booked location, the guest can request a cancellation to be reviewed and verified by Yonder.
We recommend that any cancellation requests from guests are discussed with the Steward directly. Suggested arrangements can vary from; change of booking dates, a hold on booking to be rescheduled at a later date, or partial refund. We encourage both parties to take into consideration what is best for health and safety as well as the financial burden that is carried for all parties involved during this time.
For the most up-to-date information, we highly recommend that you follow the Centers for Disease Control and Prevention. We thank you for supporting this collective effort to ensure the health and safety of you and your guests.
Guidelines above were cited from the CDC