Trust and Safety | Yonder
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Your safety is our top priority

Trust and Safety

Yonder is a community built on trust. We're dedicated to providing a safe and secure experience for both guests and hosts, and we're here to support you 24/7 whenever you have questions or need a hand.

TRUST

With secure payments, fraud protection and authentic reviews for both owners and travelers, we make sure all members of our community can stay and experience with confidence.

SECURITY

Keeping your account safe and secure is a top priority. From payment protection to fraud prevention, we have tools in place to reduce risks in financial transactions and maintain trust between parties that may not know each other. 

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. 

SUPPORT

We have a team standing by 24 hours a day to support travelers, owners and property managers who require assistance or have questions. If there's anything you need, please get in touch.

SAFETY

Yonder offers a range of tools and resources that protect the privacy and safety of travelers and owners. We support owners by educating them about best practices for creating safe and private spaces for travelers, and we use technology to verify the identities of owners and travelers whenever possible. We advise our community to follow state and local laws that may apply.